RETURN & REFUND POLICY — BESTFACTOR

Last Updated: 12/15/2025

At BESTFACTOR, customer satisfaction is important to us. Please read our return policy carefully before making a purchase.


Eligibility for Returns

You may request a return if:

  • The product is unopened, unused, and sealed
  • The return request is made within 30 days of delivery
  • Proof of purchase is provided

Opened or used supplements cannot be returned due to health and safety regulations.


Non-Returnable Items

  • Opened supplements
  • Clearance or promotional items
  • Digital products
  • Gift cards

Refund Process

  • Approved refunds are issued to the original payment method
  • Shipping costs are non-refundable
  • Refunds are processed within 5–10 business days after inspection

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Provide photos of the product and packaging

We will replace or refund eligible items at no cost.


Return Shipping

Customers are responsible for return shipping unless the error was caused by BESTFACTOR.


Contact Information

BESTFACTOR
Email: info@bestfactor.com
Phone: 1(800)305-0237